구인 구인∙구직 Software Presales Engineer 모집합니다.
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기업용 소프트웨어 전문 글로벌 기업입니다. 데이터베이스. 미들웨어 등을 주로 다루고 있으며 인도네시아 유수 기업, 정부 기관에 당 제품들을 공급/ 유지보수 하고 있습니다. 올해 자카르타 지사를 설립하며 소프트웨어 전문가를 초빙하고자 합니다.
사원수 : 05명
업종 : IT 서비스, 소프트에어 개발, 컨설팅
근무처 : 자카르타
채용분야 및 인원 : Software Presales Engineer 1명
업무 내용
- Demonstrated ability to troubleshoot challenging technical issues
- Excellent client/ customer management skills
- To manage and resolve Service Requests logged by customers (internal and external) on our DBMS and contribute to proactive support activities according to product support strategy and model
- Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle following global standards
- Working towards, adopting, and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
- Contributing to Knowledge Management content creation and maintenance
- Working with the development of product improvement programs
이메일 : yuna.[email protected]
사원수 : 05명
업종 : IT 서비스, 소프트에어 개발, 컨설팅
근무처 : 자카르타
채용분야 및 인원 : Software Presales Engineer 1명
업무 내용
- Demonstrated ability to troubleshoot challenging technical issues
- Excellent client/ customer management skills
- To manage and resolve Service Requests logged by customers (internal and external) on our DBMS and contribute to proactive support activities according to product support strategy and model
- Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle following global standards
- Working towards, adopting, and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)
- Contributing to Knowledge Management content creation and maintenance
- Working with the development of product improvement programs
이메일 : yuna.[email protected]
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